Articles on advertising,marketing, movies, music martial arts and issues that inspire me. You can contact me on natesanvinod@rediffmail.com
Tuesday, November 22, 2011
Saturday, November 12, 2011
Wednesday, October 12, 2011
Monday, October 10, 2011
Friday, October 7, 2011
Steve Jobs - In Remembrance
The Life of Steve Jobs
The famous 1984 commercial that launched Apple with just one airing in the superbowl high TRP program slot:The 1984 Apple Launch Commercial
The evolution of the Apple Commercials.
The-evolution-of-apple-ads
The famous 1984 commercial that launched Apple with just one airing in the superbowl high TRP program slot:The 1984 Apple Launch Commercial
The evolution of the Apple Commercials.
The-evolution-of-apple-ads
An inspiring speech by the man steve-jobs-at-stanford-graduation
Sunday, September 4, 2011
Digital Media -4 square
A classmate of mine wanted some feedback on this application which is available on Android and is location based. Do write in if it is available in your market and what your experience has been.
Four Square ApplicationTrendspotting: What the current Indian generation is listening to.
Came across this on a Facebook page link. The group is called "Death Cab Cutie" and the song is "I will follow you into the dark".
That death is a topic that is a counterpoint to love and longing for the younger lot was quite an eye opener for some one like me in his 40's. Or is it that I have lost touch with my teenage years and youth? I don't know.
Death Cab Cutie - I will follow you into the dark
That death is a topic that is a counterpoint to love and longing for the younger lot was quite an eye opener for some one like me in his 40's. Or is it that I have lost touch with my teenage years and youth? I don't know.
Death Cab Cutie - I will follow you into the dark
Saturday, September 3, 2011
Long Live Amaron Batteries
Hilarious one from Amaron and it is set in God's Own Country. Ogilvy is the agency.
Amaron Life Saver TVCFriday, August 19, 2011
THE SALES GIRL IN CHENNAI 'GIRI STORE - An inspiring tale
Subject: THE SALES GIRL IN CHENNAI 'GIRI STORE - Source : An email forward from a friend - S
After the Temple Darshan at the Kapaleeswarar Kovil at Mylapore, we entered the "Giri Trading" stores and started searching for this Book on "Thatva Bodha". We found many people buying various Books and CDs and from their smart walks and accumulation of CDs from Bhajans to Bombay Jaishree, sent a nice feeling in us, that we have come to the right place indeed. I was looking for this Book while my wife started collecting Bharathiar's songs and MS's Music. I searched everywhere for this Book. There was this Girl, standing next to the Cashier, sincerely watching all our movements -a dark complexioned Girl, should be from a nearby Village, might be 17 or 18, should not have crossed 8th Std., might be out of poverty she is here.. all my Journalist's brain unnecessarily calculated about this Gullible Girl..and tho' she was repeatedly watching me, I ignored her and started searching for "Thathva Bodha". I saw many books from "Sandhya Vandanam" to Swami VIvekananda's "Chicago Speech" but having spent a good 40 minutes. I looked at her, she also looked at me curiously. I asked her, knowing fully well that such a girl cannot have any idea of anything, leave alone "Thathva Bodah" "Sir, may I help you?" (in Tamil) "Yes. I am looking for 'Thatva Bodha' " "Sanskrit Text or English/Sanskrit?" God..she knows. "Sanskrit & English" "Do you like to have the Publication from Chinmaya Mission or Indu Publications or by Ramakrishna Mutt?" "I don’t know..I just want to only Learn.....you see.....I don’t really know indeed" "Do you read Tamil Sir?" "Yes I am a Tamilian " (thinking to myself how most of my life time I like to act in most other places that I am not) "Then Sir, you can take this"..she ran to the shelf where I had searched for 30 minutes, removed the books in the front and came out with a Book in Tamil. "This one in Tamil by N. Sivaraman by Indu Publications in fact is simple and wonderful. You have the Sanskrit Text too inside." My God..... Why did I under estimate such a Genius/ Just because of my Arrogance that I am an NRI? Or Just because I presumed such a Black, dark complexioned, gullible girl, who would have come for this job out of absolute poverty, wouldn't have any idea of "Thatva Bodha"? I decided to change my attitude and realized that I am absolutely an 'Idiot' at this moment in front of this wonderful girl and submitted myself in all humility. "Madam, I really don't have any idea of even who wrote 'Thatva Bodha' till yesterday. I just attended a lecture on this subject and was fascinated by the lecture and hence....." "Did you attend Goda Venkateswara Sastri's lecture in Bharathiya Vidya Bhavan?" "Oh God.......... How did you know?" "He regularly takes classes on such subjects. In fact he is one of the best Sir, in the city on such subjects." "You are interested in such subjects?" "Yes Sir, I read a lot about Swami Vivekananda and Ramakrishna and Thathva Bodha; incidentally is my favorite Subject" "You mean to say you have read Thatva Bodha?" "I have read this one by Sivaraman and once you read it you won't feel like keeping that book on the table at all." "Why what is so great about this Book?" "Sir, you must be joking that you don't know about 'Thatva Bodha'." "Really.......... I accept my ignorance." My wife was watching from the corner, admiring all her CD collections.. "Sir, according to me if you read this it gives the entire Vedanthic Saramsam and to say it in-one-word you become a bit more humble in life, leaving Ahamkaram once for all." "Is it a fact that reading this simple book, one would get so humble?" "Of course one should be involved totally into the text. Needs lot of conviction and devotion." My wife joined the conversation and she felt this girl is indeed a very very talented intelligent girl, so she told me "Why don't you interview her for Washington Post.. Why at all you should think of Paris Hilton?" I also felt that I owe something to her.. So I asked her whether she can spare sometime for an interview. She politely refused saying.... "My boss is to give me permission. Besides many people are looking for guidance like you and hence I have to go." "What is your name?" "Kalaivani" My wife's admiration for her devotion to duty and her total involvement in her work, made her go direct to the Boss "Sir, that girl Kalaivani ." "Yes very hard working Girl." "This is my husband Viswanath." "Nice meeting you Sir" "He is the Senior Journalist in Washington Post." The Boss stood up............." Washington Post?" "Yes Sir.......... I would like to interview this girl. I am highly impressed with her ethics." Boss called her. Time was 5:45 Pm. "Kalaivani.......... they have come all the way from USA and they would like to spend sometime with you. Can you?" "Sir, there are so many customers waiting for some guidance. it is a rush time. If they can come again tomorrow." "OK. I can come again tomorrow." I again came next day morning leaving all my appointments with 'Times of India' just to see this girl. It was no rush hour. My wife and myself found out that Kalaivani is from a nearby village near Arcot. She has 5 sisters. She is the eldest one. Her father was a drunkard and he died a few years ago caring for none of them. Her mother used to work as a helper in Masonry and passed away two years back, leaving all the 6 on the streets. This girl who had completed her 9th std decided to search for a job and 'Giri Trading' came forward to help her out. She brought all her 5 sisters with her and with her meager salary she is taking care of them. All the 5 sisters are going to a nearby Chennai Corporation School . "Kalaivani. But when did you get this enthusiasm to learn about 'Thatva Bodha'?" "Sir after joining here,I decided that the best way to be of help to the customers is to know the Subject first. I took small Books on Swami Vivekananda and started reading..I found the subject so fascinating..I decided to read other books in Tamil like Bagavad Gita and Viveka Choodamani............ That's how." "What is your salary?" "Rs 2500, Sir." "Are you able to manage all your expenses with the 5 sisters?" "Not at all Sir, but the Boss helps me a lot." "What is your aim in Life?" "I want all my sisters to get education. Then they would get eas employment; is it not?" "If I give monthly Rs 10,000 for meeting all your expenses, would that suffice?" "It is indeed too much, but that also I would accept only through my Boss." We took her to the Boss and told him that we would like to send Rs. 10,000 every month so that all her sisters' education would be completed. The Boss said............ "She deserves it Sir. You can trust me - I will hand over the amount to her every month or alternately you can open an account in her name and start transferring to the account.." My friend John Paul, who is the Regional Manager of 'Times of India' had also come with me. He said "You have done a good thing." My wife said "I pray that 'Karpagambal' helps Kalaivani to become an expert in 'Vedantha' and start giving lectures in USA. We can arrange for her lectures." We left wonder struck! If we go into the interiors of India, how many more 'Jewels' like Kalaivani can be found!! I really became humbled. |
Sunday, August 14, 2011
Sunday, August 7, 2011
INDIA WATCH- Consumer Profiles
This one is an useful sketch of the Indian female consumer and is dated 2010.
Snapshot-Juxt-Indian-Women-2010-Study
Another interesting presentation on the Indian consumer
India_ConsumerRoundtable_web.pdf
Snapshot-Juxt-Indian-Women-2010-Study
Another interesting presentation on the Indian consumer
India_ConsumerRoundtable_web.pdf
Friday, June 10, 2011
It's still the Friday Afternoon Lecture Series
Back in demand from its original avatar as the Friday Afternoon Lecture Series :)
The original Friday Afternoon Lecture Series
27th May 2011
The original Friday Afternoon Lecture Series
The "It's still Friday Afternoon Lecture Series"
It’s still the Friday Afternoon Lecture Series J-1
Mad about Movies
This capsule is being sent from one professional to others and not as the weekly update from the GM of McCann Kenya.
Not surprisingly most of the people who have asked me not to stop this series seem to love movies and this one is addressing that passion.
Mad about Movies.
When a cat sits on a mat ….nothing happens, it is boring, where else will cats sit? But when a cat sits on a dog’s mat… you have a screenplay happening J..This short film from Denmark is one of the finest examples of storytelling that I have seen…and therefore in my opinion, one of the finest films I have seen.
Avatar was a world wide hit and became for a time part of the popular culture. This link gives you an overview of the technology that was employed in its making.
Enter the Dragon was one movie I watched a million times and never got tired of itJ. This clip is from the Guy Ritchie film Sherlock Holmes. I liked it because it is an intelligent man’s take on bare knuckle boxing. Great way of shooting a fight sequence, Guy Ritchie in his element here!
I guess that will do for now. Till the next Friday … Have a nice weekend
Vinod Natesan
27th May 2011
It’s still Friday Afternoon Lecture Series -2
OLD SPICE or NEW SPICE
Old Spice was a brand I was quite fond of as a teenager and that was clearly “Once upon a time in the 80’s in India”.The visual of a blonde beauty, staring transfixed at a surfer as he braved the seas, was etched for long in my mind and without really knowing it, the strains of the western classical piece “Carmina Burana”, were also playing in my head. Later on, as a young professional in the 90’s I had a chance to work on the brand which was being marketed by the P&G India team and came to understand the imagery and thought process that went behind it. An anti-septic in function, the harsh lotion was positioned as a symbol of masculinity, a “cowboy of the seas” in a manner of speaking ! Splashing on the lotion without wincing, was the ultimate in machismo. The fact that it was scented and had a perfume, was the route to enhanced sexuality and masculine appeal!!
I had forgotten all about it till I recently saw the new TVC for Old Spice which I am told actually revitalized an almost anachronism of a brand. The campaign format has very clearly it has undergone a metamorphosis, with the ad clearly targeting the lower income women who shop for deodorants for the men in the house along with the groceries (consumer insight?). The campaign worked apparently and won numerous awards internationally. Most men I spoke to, did not like the male talent (understandable J), but the brand remained top of mind ..:)
Bacardi and the power of music.
If music be the food of love, play on …wrote the Bard and this TVC by Bacardi does just that and was a huge hit in India in the late 90’s and literally skyrocketed the brand in the urban youth market.
They continue to use great music J
Have a great weekend and be good this winterJ
Vinod
Saturday, May 7, 2011
Children and Camphor Poisoning. Of Extreme Importance to Parents
It was yesterday that I got a shock when I called India. A very close relative's child of 2 years while happily playing suddenly fell silent, showed difficulty in breathing, vomited and had convulsions and tremors on the right side, froth at the mouth and simply showed a glazed look, did not speak and showed no recognition of people. They rushed her to the hospital and by the Grace of God had a helpful neighbor who drove their car and called in the hospital in advance of the emergency. The child had become almost silent and still by the time they reached the hospital. A pediatrician was waiting and asked the grandparent who was with the child if the child had been given any tablets or had consumed camphor. The grandparent remembered the child playing with a box of camphor and trying to swallow a piece when she was asked to spit it out, but did not catch the child repeating it again. The doctor asked her if the tremors that the child showed were on the right side and the answer was yes. The child was instantly put on oxygen and taken into the emergency room. She was put on intravenous fluid ( saline drip) and in half and hour showed consciousness and immediately complained about the drip and tried to snatch it away, this time much to the joy of the grandparents and parents around her because the child was back to her usual mischievous feisty self.!
This was quite a scare for everyone and a revelation that the innocuous camphor could be deadly enough to cause death.
I am attaching a link to this article and pasting an extract for the benefit of anyone and everyone with children and also for those who like to keep themselves informed. Information of this kind is life saving.
Camphor Poisoning Symptoms
This was quite a scare for everyone and a revelation that the innocuous camphor could be deadly enough to cause death.
I am attaching a link to this article and pasting an extract for the benefit of anyone and everyone with children and also for those who like to keep themselves informed. Information of this kind is life saving.
Camphor Poisoning Symptoms
- Camphor oil has many medicinal effects. It is considered to be an effective analgesic, a stimulant and a laxative. It is an anti-depressant, an anti-inflammatory agent and an antiseptic. However regardless of these medicinal effects, camphor can be harmful. In an article published in Pediatrics, May 2009, by researchers at Albert Einstein College of Medicine of Yeshiva University, it states, "Scientists have known for some time that camphor can cause serious health problems, including seizures."
Research Study
- According to researchers of a new study at the Albert Einstein College of Medicine of Yeshiva University entitled "Children Vulnerable to Toxic Effects of Camphor-Containing Products" published in Pediatrics, May 2009. "Inappropriate use of camphor or camphor-containing products may be a common cause of seizures in young children." The study calls for efforts to educate communities about the hazards of camphor and to stop the illegal marketing of camphor products.
Allergic Reaction
- An allergic reaction to any drug is a medical emergency; seek medical attention immediately. The signs of an allergic reaction to camphor include itching, hives and shortness of breath or tightness in the chest, along with swelling of the face, mouth and tongue.
Warning
- Exposure to the toxic fumes of camphor should be avoided, especially by people suffering from seizure disorders. Camphor should never be taken orally; this could cause tachycardia, urinary retention and albuminuria (the presence of protein in the urine), along with elevation of liver enzymes. Camphor toxicity can develop in five to 15 minutes. This is a life-threatening emergency. Symptoms include nausea, vomiting and burning in the mouth and intestines, later leading to confusion, hallucination and convulsions.
Labels:
Camphor Allergies,
Camphor Poisoning,
Convulsions,
First Aid,
Seizures
Monday, May 2, 2011
Building Emotional Equity for Brands
The issue of building an “emotional connect” with the consumer arose when technological advances made it easy for people to replicate the technology in real quick time. Development of communication infrastructure also ensured that technological innovations diffused down to other geographies and segments quickly and with less lead time. Situations of product parity arose and the idea of an Unique Selling Proposition became history. The era of Unique Selling Presentations and Unique Selling Personalities came into vogue. Appealing to the emotions was the tactic adopted. Companies like Foote Cone and Belding came out with strategic tools like the FCB Grid, which classified products into emotional and rational categories with associated purchase behavior being linked to whether it was the head or the heart that ruled!
In the recent past, the Hofstede’s framework was used by some agencies to understand the core essence of brands and the value they espoused and personified.
The latest probably is Kapferer, who came out with a prism which detailed the various facets of a brand including its physique and personality and the relationship it had with its consumers.
In the recent past, the Hofstede’s framework was used by some agencies to understand the core essence of brands and the value they espoused and personified.
The latest probably is Kapferer, who came out with a prism which detailed the various facets of a brand including its physique and personality and the relationship it had with its consumers.
To get down to basics, there is a simple technique to arrive at the possible emotional areas and the kind of personality that a brand could possibly look at. I came across this when undertaking a repositioning of a luggage brand in India. This was referred to as the Attribute Consequence Value chain. Qualitative in nature it probed consumers as to what attribute they looked for in a product ( luugage in this case) and then what benefit it gave them. The second answer was the “consequence”. Sometimes there were more than one consequence. The next probe was on what this benefit meant to them in their everyday life and to the people they were. It was finally linked to a value that they held dearly. So a rugged luggage product had the consequences of durability and the ability to protect. Durability meant savings in financial terms , which then meant that the decision was sensible and there was emotional pay off in being seen to oneself as sensible. For others, the money saved meant being a good provider since it could be used for other purposes and giving the family something they liked and wanted. Being sensible and being good providers were linked to the individuals value systems, in the first instance using one’s brains and doing the right thing was a key value, for the second person, being a good provider/ father/ mother was a value and his/her dharma.
In fact Volvo’s benefit of being a “safe” car was leveraged in one memorable advertisement as being a loving father, because he invested in his own safety!
ENDS..
TECHNIQUES FOR GENERATING NEW PRODUCT IDEAS
Grumble, Grumble, I wish….
Last weekend, I got a call from a friend of mine who works with an advertising agency. He was conducting a workshop for his client who was an established player in the telecom sector and his agenda was to help them identify new product opportunities through a “new ideas” session. He mentioned the “six hats “ of De Bono and the like. I then remembered a session I had attended in 1992 at Mumbai (then Bombay) which was taken by Mr. Pranesh Mishra, who was the head of Pathfinders India at that time. He had covered a variety of research techniques including new product identification. The technique he had recommended was simple and effective enough for me to remember after two decades.
The “Grumble, Grumble” technique:
Most corridor conversations in office are sometimes grumble, grumble sessions with people grumbling about everything that makes them unhappy and the more intense it is the quicker it moves up the “grumble” chart and the more widespread it is the more the number of people who grumble about it. Taking this to research, respondents in focus groups and one –on –one interviews are asked to grumble about a product that is in discussion. For example “grumble, grumble, my soap gets soggy after a while” is an example. “grumble , grumble my cellphone battery goes off too fast” or “grumble, grumble, my network connection goes off in the middle of a conversation”. These are clearly articulated needs of consumers which are unmet and which needs to be reengineered by the marketer through product and service augmentation. Sometimes these may result in completely new product initiatives. If not corrected it offers a competitor a clear opportunity and a gaping hole in the armor from where he can launch an attack. In India a low cost brand called “Nirma” which was galloping away with increased volumes and market share was stopped dead in its tracks when a grumble session done by its competitor ( unilever)revealed that the detergent was so strong it left the users hands with blisters. Unilever immediately counter –attacked with its own low cost product WHEEL, which promised a strong clean with no damage to hands with a clear negative reference to its competitor NIRMA ( Mene mangi this safai, tune di hathon ki jalan?- I asked for cleanliness and you gave me blisters?).” Captain Cook”, another brand in India, launched its branded salt on the platform of “free flowing salt“ when its research revealed a grumble of “sticky salt” among the users of its key competitor “ Tata Salt”.
The I wish I had…Technique
Most girls, if they met with a “fairy God mother” would give her a wish list. Not quite unlike Cindrella. Santa Claus would be too childish for them and the wish list would not be toys. Mills & Boon the publisher of romantic novels came out with its carefully formatted novels which catered to a specified “wish list” of many young women with regard to their idea of a life partner, married life and romance, which was in the realm of “possible fantasy”. The tall , dark, handsome stranger with immense wealth and means, who would choose her over glamorous and even immoral women who threw themselves at him and with whom they would happily raise a family and enjoy the “good life”!!
The same technique applied in research, when focus groups are given mood boards or stimuli related to the product and asked to make a wish list could result in insightful responses that could lead to product augmentation, new product (line extensions) ideas or even brand extensions.
The introduction of the walkman would have clearly come about as a consequence of someone wishing that he could listen to music “he/she wanted to listen to, when on the move without depending on the whims and fancies of a radio host”. Similarly the concept of an ATM would have been the response to millions who would have immediate and easy access to their savings account money on their wish list.
There are many other techniques that go with these including word associations, role playing, story completion exercises and tactics that Nuero Linguistic Programming people use to identify neural maps (pictures generated by the sensory nerves) that people have of products and services.
I think this will suffice for now.
ENDS…..
Monday, April 25, 2011
The rivetting music of Rahet Fateh Ali Khan
I heard this song in Vishal Bharadwaj's movie Ishqiya and was mesemerised by the lyricism that Gulzar had penned, but then I also realized that the voice had its own magical realism that gave a strange realism and made the pain in the lines palpable. I soon learned that the singer was Rahet Fateh Ali Khan and that he inherited his unique voice, talent and skill from his illustrious father, the late Nusrat Fateh Ali Khan.
This one is another favourite of mine from the movie Rajneeti. More piya mujse bolat nahee...
Jiya Dhadak Dhadak Jaye .. the song sent everyone's jiya dhadak dhadak and was a favourite of the romantically inclined. Forget the rather mushy and maudlin movie clip, the song stays in your heart for long and is probably the best choice for the eternal romantic who wants to serenade his love:)
Ore Piya.. man kyon udna laga re...nayanon bole dil ki jubaan...heavenly lines...and a voice that lends it body.
Lagan Lage tum se man ki lagan...aur lagan lage man ko is gaane se lagan :)
Naina Thag lenge...naiyon ki mat maaneyo re.. from another Vishal Bharadwaj classic Omkara
Woh jo muje khwab mein mile..use tu ab laga de gale ....
This is by the late Nusrat Fateh Ali Khan. I liked this one immensely. Sanu ek pal chiain na ave sajna tere bina is one honest rendition of the sorrow and angst that separation brings in its wake. There is an element of sufism here I think and is the allusion to the Divine and the need to be one with the Universal one that is hidden in the allegory.. a lot of Bhakti songs in Hinduism have a similar tenor.
Tere bin nahin lagta dil mera dholna...again on separation and its pain..
Rahat singing... mein jahan be rahoon.... teri yaad saath he..
.
.
Bol halke halke...
http://youtu.be/DVZwBBk5E7A
The link gives you the song from Anwar which starts with the chorus Maula mere maula.. and then the song... ankhen teri .itni hasseen ke inka ashiqu mein ban gaya hoon, mujko basa le inmein too....
http://youtu.be/5-CH0MGOlDE
Tose naina lage mili roshnee... tujse man jo laga mili zindagi
http://youtu.be/DVZwBBk5E7A
The link gives you the song from Anwar which starts with the chorus Maula mere maula.. and then the song... ankhen teri .itni hasseen ke inka ashiqu mein ban gaya hoon, mujko basa le inmein too....
http://youtu.be/5-CH0MGOlDE
Tose naina lage mili roshnee... tujse man jo laga mili zindagi
Man Bawra -- simply beautiful... great lyrics sung with feeling.
Jane kya chahe man bawra... don't know if it is Rahat who is singing it. But I loved it:)
Jane kya chahe man bawra... don't know if it is Rahat who is singing it. But I loved it:)
Saturday, April 23, 2011
Friday Afternoon Lecture Series
The Friday Afternoon Lecture Series is something I had started quite a while ago when I was heading an agency branch in India. This involved guest lectures by leading lights in the industry who were colleagues. Nearly 15 years later, I am in Nairobi and am responsible for running an agency. There was an expressed need to learn, from the relatively young team members,. The Friday Afternoon Lecture Series(FALS) seemed to be just right for the occasion. Naturally, the lectures were tailor made for the agency requirements.
1st April 2011.
The All Fools Day is probably not the best day to start of an initiative to enrich our minds and broaden our mental horizons, but for those who have slaved the week through the grind of operations, it is time to say…
THANK GOD IT IS FRIDAY….
And as we wind down for the week- end, we thought we should let you go through some great campaigns and case studies, which did what they were paid for and more.
Have fun reading it, yes… do have fun.. because a lot of us including me, are in this business because it is the most fun we can have with our clothes on..:)
Friday Afternoon Lecture Series- 1
Today, the theme is sales promotions.
By definition, it is supposed to be a tactic to handle a specific problem like inducing trial, blocking a competitor for a short period and possibly to clear stocks during a peak shopping festival season like Christmas or Diwali, when consumption of the category is high. IT SHOULD NOT BE THE MAIN PLANK FOR BRAND BUILDING. In an ideal situation, a brand should never have to resort to sales promotion and it should have sufficient brand equity for the “consumer pull” to clear shelves and move stock.
I am attaching a link to a campaign which was done in Dubai for a shopping mall which was a huge hit and possibly built brand equity and moved in up the value chain than down.
OASIS CENTRE JUMEIRAH, DUBAI.
In the Emirate of Dubai, during the early part of the millennium, retail outlets and most brands were allowed only two sales promotions a year and the mechanics had to be approved by the Government. The Government rightly reasoned that too many sales promotions would mean that consumers would wait for promotions to buy goods and buy in bulk on those occasions. This would mean skewed sales and huge inventory costs during the rest of the year without schemes, which would not be healthy for the trade as a whole.
In this scenario, nearly all such schemes used to be scheduled for the Dubai Shopping Festival and during the Eid season when shopping was at its peak. It had a short duration which was also approved by the Government. In fact it is interesting to note that some marketing companies in the West followed a policy of “everyday low pricing” for a period of time to avoid bargain and discount hunting by consumers and smoothen the “off-take curve”( sales across days/weeks). They realized the importance of connecting emotionally with their consumers, forming a bond of loyalty and building BRAND EQUITY.
Coming back to Dubai, the Oasis Centre was located in an up-market location and had as its anchor stores, the Home Center which offered middle to upper-middle class homes a range of home furnishings. As a brand, it had wiped out IKEA from the Dubai market. The next anchor was “The Baby Shoppe” which catered to the baby boomers who were large part of the expatriate population. Then there was SHOE MART which also was a leader in the category. While all this should have given the Oasis Center excellent footfall and great revenues, it suffered an image problem created by a sales promotion it had done previously.
It had offered a buffet lunch at its food court for 10dirhams when the card rate was 30dirhams. As a result there was a queue of cars from Dubai to Abu Dhabi and the crowds simply could not be managed. It achieved the target of footfalls but damaged its equity as a premium destination for middle to up-market families permanently. Tenant brands reported poor conversion of footfall to billings. There was need for some serious rethink and this is where I was brought in.
Analysis of footfall and target audience profiling indicated that women were the key audience and decision makers in all categories of tenant brands. Babies, home furnishing and fashion for the family and kids as also cosmetics( Lifestyle shops) and footwear( ShoeMart). At this point the movie by Mel Gibson, “What Women Want” was moving fast through video libraries in Dubai.
The campaign whose link is given below was the response. It ran in print and in radios.
It worked wonders for the brand image and pulled in large footfalls. The radio station that ran it ranked it as one of the top 10 promotions they ran in terms of reader response.
What also helped was that the month of February had the Valentines Day and the festivities of Eid coming together and made it a Fantastic February which became the name of the promotion.
If you people come across great sales promotion ideas which do not devalue the brand, but build the equity it has and is in line with its personality and enhances it, do share it with all of us.
FALS is not about me dishing out “gyan” “ or “knowledge” or lecturing people it has to be interactive .. else it becomes FALSE to its purpose!
Have a nice weekend people.
Cheers!
Vinod
Friday Afternoon Lecture Series-2
As far as the Friday Lecture goes, I am sending this email out in spite of a hectic schedule, to maintain the tradition.:)
TOURISM and ADVERTISING
Attached below is a link to a brilliant campaign by Diego Pernias for Mexico Tourism. I think it is an instance of excellence in execution driving the whole campaign. It simply captures the stunning landscape and culture of Mexico. Period.
There was also an instance, where one had to pitch for a tourism account overnight and to make matters worse, there was nothing to promote in the destination except an ashram (spiritual centre), posing the interesting question, “what do you do when you have nothing to promote?”
This link would provide the answers.
And if you wondered how you would promote a desert destination, here is one from Abu Dhabi Tourism.
Last but not the least, an “out of the world” campaign idea from Queensland Tourism.
Friday Afternoon Lecture Series-3
I guess the flavor of this week is media given that xxxxx has joined us in the Media Wing.
To welcome him, the first post is on media innovations. My favourite in the cases given is the TMobile campaign .It is a great way of combining activation and social media.
I am also going down the memory lane and remembering a similar week in 1998 when I was again looking after a team of 20+ people at a McCann agency in Mumbai , Colaba as an Assoc GM. We received a note from the Clio organizers informing us of a win and there a huge roar erupted. We had been winning nominations in plenty but the award was eluding us somehow and it seemed we broke the jinx.I am attaching the ad for Verve Magazine that won us a Clio and the Guestline Hotels campaign that won us many nominations at the Clio, N.Y.Festivals , London, CAG and the Abby’s. It would be pertinent to note that the Client had rejected these ads when they were presented first and it required qualitative research and some committed selling to get them approvedJYes we made a lot of money in the bargain … the agency moved from Rs 23 mln to almost Rs230 mln in two years and added the entire Mahindra range to its client list apart from wins like Brown Foreman, Ministry of Defence, and Ion Exchange.
The links:
CLIO winner.
Corporate
Nominations Galore: Guestline Hotels
Adhesives..some sticky advertisingJ
Automotives… we earned salaries also with thisJ
Automotives and Events. Building loyalty -“The Great Escape”
Marketing to rural areas – Tractors.
Alcohol advertising is banned in India. Surrogate advertising for Forrester.
Finally .. real estate… I ended up buying the product myself J I stay at Mahindra Park even now .. after 14 years!!
Great work brings in great rewards and this is feedback from the McCann network and the JV partner Mahindra’s. I hope we get similar letters this time too.
There will be no Friday lecture the coming week since it is Good Friday.
____
Friday Afternoon Lecture Series -4
Friday Afternoon Lecture Series -4
April 29th 2011
This is a tradition I would like to maintain. Hence this late post. The theme today is Insurance Advertising. A category normally associated with staid boring advertising. However , I am presenting here, two brands that have broken the “category code” to do stunning and consistent work, which has not only become popular and highly appreciated but also built well defined brands.
HDFC Life Insurance, India.
Central Beheer Insurance. International
Have a nice weekend
Vinod Natesan
_____________
6th May 2011.
Friday Afternoon Lecture Series. -5: Valedictory for McCann.
I guess this is the last lesson, people, I am off to another agency within the Scan Group, handling another International client with a global footprint.
I was pleasantly surprised by some of the feedback and requests from people in the McCann office and some people I did not know really well from the Scanad offices upstairs, who were generous in their praise and wanted me to send these “notes with links”, directly to them. To all of you who wish to read these every weekend, I would request you to send me an email and I will start an e-serve list, so that you get it as and when I put together a note. Alternatively, you could visit my blog and read the updates. http://mayanmuse.blogspot.com/2011/04/friday-afternoon-lecture-series.html
Those of you in McCann can check with Martin Mwangi and get the Lurzers Archives access. It is valid for a month and I got it as a favor from a friend at the magazine.:)
Mother’s Day
The chatter from the radio tells me that it is Mother’s Day. It also reminded me that my key client Nestle, has in their strategy documents always put the “mother “ up front in most of their categories be it culinary, dairy or even beverages ( Milo).Thought it therefore germane to share this link. It was a hit when I first posted it. http://mayanmuse.blogspot.com/2008/05/mothers-day.html
In India where mother’s tend to work and are in no position to give up their jobs even after marriage and babies, many are forced to leave the baby behind with maid servants or strangers in crèches. There are however a few lucky parents who have their mothers living with them or close by and therefore leave their offspring behind with their grandparents. I was the beneficiary of this arrangement and my grandmother became a very important influence in my life. Since they have never discovered a Grandparent’s day, I am attaching this in her memory. http://mayanmuse.blogspot.com/2009/12/grandparents-and-grandchildren.html
Can Father’s be left behind? Attached is a link for Father’s who cannot wait for Father’s Day and need reassurance when mothers get all the affectionJ http://mayanmuse.blogspot.com/2009/08/in-name-of-father.html
On the subject of Father’s Day, I am attaching a brilliant ad that I came across. Head on positioning and comparison advertising is known in advertising. Cola wars feature “ash scanning” as competitor slamming ads are known. Litigation is therefore natural. This ad however left everyone smiling and was bang on strategy. J
I guess all these “days” remind us of the importance of enduring relationships.. those between people and those between people and brands…. ENDS…
The Lecture Series is now continued as
Its-still-the Friday-Afternoon-Lecture Series
The Lecture Series is now continued as
Its-still-the Friday-Afternoon-Lecture Series
Sunday, February 27, 2011
Vodafone Essar India: Happy to Cheat, Steal and cover up?
A caveat emptor notice on Vodafone Essar in India. If you are a mobile phone user and use a prepaid , you are advised to read this.
Vodafone Essar -Happy to Cheat?
PS: This story had a happy ending. Vodafone took cognizance of my complaint and ensured that the error was rectified.. so I am now a happy consumer who is happy to have been helped :)
Vodafone Essar -Happy to Cheat?
PS: This story had a happy ending. Vodafone took cognizance of my complaint and ensured that the error was rectified.. so I am now a happy consumer who is happy to have been helped :)
Thursday, February 24, 2011
Gene Sharp: The strategic inspiration behind the current polical upheavals?
One name has been cropping up often, when any analysis of events that resulted in the upheavals in the Middle East and North Africa takes place. The name is "Gene Sharp".
Given below are a few links that take you to the man, introduce you to his works and the impact he has had on the political landscape of our times. He is to me a strategic thinker par excellence!
Who is Gene Sharp?
The BBC on Gene Sharp and world politics
MKGandhi and Gene Sharp
Another take on the North African political upheavals
Gene Sharp's political jujitsu and North Africa
Given below are a few links that take you to the man, introduce you to his works and the impact he has had on the political landscape of our times. He is to me a strategic thinker par excellence!
Who is Gene Sharp?
The BBC on Gene Sharp and world politics
MKGandhi and Gene Sharp
Another take on the North African political upheavals
Gene Sharp's political jujitsu and North Africa
Thursday, February 10, 2011
Wednesday, February 9, 2011
Education Watch: Higher Studies in the United States.
Unless you are a masochist, or are into S&M games, like wearing dog collars around your neck or ankles, or generally like being treated without dignity and self respect, you are strongly advised to read this article. More so, if you or your wards are planning to travel to the United States for higher education.
Lessons from the Tristar University scam
Related Links
Are Indian Students at Trivalley University guilty?
Visa Relief for the TriValley University Students
Indian Students trapped in the United States
Some useful links on education
Lessons from the Tristar University scam
Related Links
Are Indian Students at Trivalley University guilty?
Visa Relief for the TriValley University Students
Indian Students trapped in the United States
Some useful links on education
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